◆ Cumulative series exceeded 700,000 downloads ◆ Service reception test Level 1 Level 2 problem exercises ◆ All questions with original commentary ◆ Problem exercises will be created in November 2021
過去の本試験の内容から試験に重要な部分を取り上げておりますが、受講や受験のタイミングによって、最新の本試験の内容に一部未対応となる場合がございます。サービス業務の心構えや応対の技術が身に付く人気資格「サービス接遇検定 準1級2級」の学習アプリです。-----サービス接遇検定 準1級2級アプリの機能----- ●問題演習◇184問を収録◎問題演習 初級編を無料で提供、中級・上級問題は有料◇「テーマ別」モード学習するテーマを選択すると、該当テーマの問題にチャレンジできます。◇「ミス問題」過去に間違えた問題だけを抽出して出題する機能を搭載。効率良く弱点の克服が可能です。 ◇「チェック問題」(ブックマーク)自分でチェックしておいた問題のみを呼び出して繰り返しチャレンジできます。◇「テスト機能」10問、15問、30問の3パターンでチャレンジ可能。ランダムに出題されるので、ゲーム感覚で手軽にチャレンジできます。●講義ムービー◇はじめから第1章から順番に講義を視聴していきます。◇テーマを選ぶ視聴したい講義をテーマで選ぶことも可能です。-----オンスク サービス接遇検定 準1級2級アプリ 概要------ ●担当講師 講義・作問担当:碇ともみ●演習問題数 184問収録 ●章立て1-1. 必要とされる要件/明るさと誠実さを、備えている1-2. 必要とされる要件/適切な判断と表現ができる1-3. 必要とされる要件/身だしなみを心得ている1-4. 従業要件/良識を持ち、素直な態度がとれる1-5. 従業要件/適切な行動と協調性のある行動を、とることができる1-6. 従業要件/清潔感について、理解できる1-7. 従業要件/忍耐力のある行動を、とることができる2-1. サービス知識/サービスの意義を理解できる2-2. サービス知識/サービスの機能を理解できる2-3. サービス知識/サービスの種類を理解できる2-4. 従業知識/商業活動・用語、経済活動・用語が理解できる3-1. 社会常識/社会常識がある3-2. 社会常識/時事問題を理解している4-1. 人間関係/人間関係の対処について、理解がある4-2. 接遇知識/顧客心理を理解し、能力を発揮することができる4-3. 接遇知識/一般的なマナーを発揮できる4-4. 接遇知識/接遇者としてのマナーを、発揮することができる4-5. 話し方/接遇用語を知っている4-6. 話し方/接遇者としての話し方ができる4-7. 話し方/提示、説明の仕方ができる4-8. 服装/接遇者としての適切な服装ができる5-1. 問題処理/問題処理について、対処できる5-2. 環境整備/環境整備について、対処できる5-3. 金品管理/金品の管理について、能力を発揮できる5-4. 金品搬送/送金、運搬について、理解できる5-5. 社交業務/社交儀礼の業務について理解し、処理できる能力がある6-1. 面接試験の概要6-2. 基本言動6-3. 接客応答6-4. 接客対応-----サービス接遇検定 準1級2級とはどんな資格?------ 「様々な業界で活かせるサービスマナーが学べる」サービスに対する考え方や行動の型などを学び、「サービスマインドの育成」を身に付けることができ、ホテルや病院、金融機関やアパレル業界、など、様々な業界で活かすことができます。「日々の実生活でも活かせるマナーの基本が身に付く」サービス接遇とは、「相手に満足を提供する行動」のことを言います。言葉遣いや心配り、人間関係の在り方など、仕事に限らず、社会生活を営む上で必要なマナー全般を身に付けることができます。-----こんな方にオススメ------・サービス接遇検定準1級2級の試験対策無料アプリを探している方・無料でサービス接遇検定準1級2級の一問一答ができるアプリで検定対策を考えている方・サービス接遇検定準1級2級の動画を視聴したい方・サービス接遇検定準1級2級の一問一答を実施したい方・サービス接遇検定準1級2級を勉強して独学でスキルアップしたい方や転職したい方・問題集やテキストだけでは足らず、アプリで資格や検定の一問一答がしたい社会人の方・資格を取りたいけど、どんな資格の試験勉強をしようか迷っている社会人の方・通信教育でサービス接遇検定準1級2級を学びスキルアップしたい方・過去問を参考にした出題率が高い一問一答をしたい方・人気のサービス接遇検定準1級2級のテキスト・問題集を探していた方・就職予定の大学生でテスト・試験勉強、検定対策がしたい方・基礎から通信教育アプリで勉強し合格したい方・資格取得でスキルアップして転職・就職を考えている社会人・大学生の方・資格、検定の取得に関心があり、更なるスキルアップを考えている方・過去にサービス接遇検定準1級2級の資格を取得したが復習して再度合格を勝ち取りたい社会人の方・転職・就職活動したいと考えている方・過去問の問題集、テキスト等で既にサービス接遇検定準1級2級の試験勉強を始めている方で移動時間にも更にスキルアップをはかりたいと考えている方・外出中のほんの少しの時間も無料アプリでサービス接遇検定準1級2級のテスト対策の勉強時間に費やしたい方・これからサービス接遇検定準1級2級を受験する為、テスト、検定対策がしたいと考えている方・テキストだけでは足らずにサービス接遇検定準1級2級のテスト用の試験勉強アプリを探している方・ゲーム感覚で無料できる資格のテキスト、問題集アプリで勉強時間の短縮がしたい社会人の方・通信教育でサービス接遇検定準1級2級の復習がしたい方・サービス接遇検定準1級2級の一問一答ができる受験用アプリを探している方・アプリでサービス接遇検定準1級2級の過去問の問題演習をした方・サービス接遇検定準1級2級のアプリで過去問を受験学習したい方・経営管理・経営分析ができるようになりたい方・サービス接遇検定準1級2級の資格を取得する事で給与がアップする小売業の方・無料アプリを使って勉強時間を短縮し、独学でサービス接遇検定準1級2級を勉強し合格を狙っている方・企業で有利に働く知識を身につけたい方・資格で企業への転職を有利に進めたい方・通信教育で資格取得に興味がある方・テキスト学習ではなくゲームの方が勉強が捗る方・過去問の演習を一通り終え、総合的な受験学習をしたいと考えている方・自宅での独学に勉強時間が取れない方・サービス接遇検定準1級2級を基礎的なところから独学で勉強して合格を狙いたい方・独学でサービス接遇検定準1級2級の勉強がしたい方・無料でサービス接遇検定準1級2級の問題演習がしたい方・サービス接遇検定準1級2級を動画で勉強したい方・サービス接遇検定準1級2級の試験を受験して合格を勝ち取りたい方・空き時間に無料アプリで試験勉強したい方・ゲーム感覚の無料アプリで試験勉強したい方・デパートやスーパー等、接客業を行う企業への転職を考えている方・デパートやスーパー等、接客業を行う企業へ就職したい方Although the important parts of the exam are taken up from the contents of the past main exam, some of the latest contents of the main exam may not be supported depending on the timing of taking the exam and taking the exam.Popular qualification to acquire the attitude of service work and the technique of responseIt is a learning app of "Service reception test quasi 1st grade 2nd grade".----- Service reception test Functions of quasi 1st grade 2nd grade app -----● Problem exercises◇ 184 questions recorded◎ Exercises for beginners are provided free of charge, and intermediate and advanced questions are charged.◇ "Thematic" modeWhen you select a theme to study, you can challenge the problem of that theme.◇ "Miss problem"Equipped with a function to extract and ask questions only for problems that were mistaken in the past. It is possible to overcome weaknesses efficiently. It was◇ "Check problem" (bookmark)You can call only the problems you have checked and challenge them repeatedly.◇ "Test function"You can challenge with 3 patterns of 10, 15 and 30 questions.Since the questions are given randomly, you can easily challenge yourself as if you were playing a game.● Lecture movie◇ From the beginningWe will watch the lectures in order from Chapter 1.◇ Choose a themeYou can also select the lecture you want to watch by theme.----- Onsk service reception test quasi 1st grade 2nd grade application overview ------● Lecturer in chargeLecture / Question: Tomomi Ikari● Number of exercises184 questions recorded● Chapter1-1. Have the required requirements / brightness and integrity1-2. Required requirements / Appropriate judgment and expression1-3. Know the required requirements / grooming1-4. Employee requirements / Have good sense and be honest1-5. Employee requirements / Can take appropriate and coordinated actions1-6. Understand employee requirements / cleanliness1-7. Can take employee requirements / patience behavior2-1. Understand service knowledge / significance of service2-2. Service knowledge / Understand service functions2-3. Understand service knowledge / service types2-4. Understand employee knowledge / commercial activities / terms, economic activities / terms3-1. There is social common sense / social common sense3-2. Understanding social common sense / current affairs4-1. Have an understanding of relationships / coping with relationships4-2. Understand hospitality knowledge / customer psychology and be able to demonstrate abilities4-3. Hospitality knowledge / general manners can be demonstrated4-4. Can demonstrate hospitality knowledge / manners as a hospitality person4-5. Know how to speak / treat terms4-6. Can speak / speak as a receptionist4-7. Can speak / present and explain4-8. Appropriate clothing / receptionist5-1. Can deal with problem handling / problem handling5-2. Can deal with environmental maintenance / environmental maintenance5-3. Can demonstrate ability in money management / money management5-4. Understand about money transportation / remittance and transportation5-5. Ability to understand and process social / courtesy work6-1. Outline of the interview test6-2. Basic behavior6-3. Customer service response6-4. Customer service----- Service reception test What kind of qualification is quasi 1st grade 2nd grade? ------"Learn service etiquette that can be used in various industries"You can learn how to think about services and patterns of behavior, and acquire "cultivation of service mind", which can be utilized in various industries such as hotels, hospitals, financial institutions and apparel industry."Learn the basics of etiquette that can be used in daily life"Service reception refers to "behavior that provides satisfaction to the other party." You can acquire general etiquette necessary for living a social life, not limited to work, such as language, worries, and relationships.----- Recommended for people like this ------・ Those who are looking for a free app for service reception test quasi 1st grade 2nd grade・ Those who are thinking about test measures with an app that can answer each question of service reception test quasi 1st grade 2nd grade for free・ Those who want to watch videos of service reception test quasi 1st grade 2nd grade・ Those who want to answer each question of the service reception test quasi 1st grade 2nd grade・ Those who want to improve their skills by studying the service reception test quasi 1st grade 2nd grade or who want to change jobs・ For working people who want to answer each question of qualifications and tests with the app, not just the question book and textbook・ For working people who want to get a qualification but are wondering what kind of qualification to study for the exam・ Those who want to improve their skills by learning service reception test quasi 1st grade 2nd grade in correspondence education・ Those who want to answer each question with a high question rate based on past questions・ People who were looking for a textbook / question book of the popular service reception test quasi 1st grade 2nd grade・ Those who are planning to get a job and want to study for tests / exams and prepare for certification・ Those who want to study and pass the correspondence education app from the basics・ Professionals and university students who are thinking of changing jobs or finding employment by improving their skills by acquiring qualifications・ Those who are interested in acquiring qualifications and certifications and are thinking of further improving their skills.・ Those who have acquired the qualifications of the service reception test quasi 1st grade 2nd grade in the past, but want to review and win the pass again・ Those who want to change jobs or find employment・ Those who have already started studying for the service reception test quasi 1st grade 2nd grade with past questions, textbooks, etc. and want to further improve their skills during travel time・ Those who want to spend a little time on the go to study for the service reception test quasi 1st grade 2nd grade test preparation with the free app.・ Those who want to take tests and test measures in order to take the service reception test quasi 1st grade 2nd grade from now on.・ Those who are looking for a test study app for the service reception test quasi 1st grade 2nd grade test because the text alone is not enough・ Professionals who want to shorten their study time with qualification textbooks and problem collection apps that can be used for free as if playing a game.・ Those who want to review the service reception test quasi 1st grade 2nd grade in correspondence education・ Those who are looking for an application for taking an examination that can answer each question of the service reception test quasi 1st grade 2nd grade・ Those who have practiced the past questions of the service reception test quasi 1st grade 2nd grade with the app・ Those who want to take and learn past questions with the service reception test quasi 1st grade 2nd grade app・ Those who want to be able to perform business management and business analysis・ Retailers whose salary increases by acquiring the qualification of service reception test quasi 1st grade 2nd grade・ Those who are aiming to pass the service reception test quasi 1st grade 2nd grade by self-study by shortening the study time using the free app.・ Those who want to acquire knowledge that works in a company・ Those who want to advance their career change to a company with qualifications・ Those who are interested in acquiring qualifications in correspondence education・ Those who study better with games instead of text learning・ Those who want to complete the exercises of the past questions and study comprehensively.・ Those who cannot take time to study by themselves at home・ Those who want to study the service reception test quasi 1st grade 2nd grade by themselves from the basics and aim to pass・ Those who want to study service reception test quasi 1st grade 2nd grade by themselves・ Those who want to practice the service reception test quasi 1st grade 2nd grade for free・ Those who want to study the service reception test quasi 1st grade 2nd grade with videos・ Those who want to take the service reception test quasi 1st grade 2nd grade and win the pass・ Those who want to study for an exam with a free app in their spare time・ Those who want to study for an exam with a free game-like app・ Those who are thinking of changing jobs to companies that provide hospitality, such as department stores and supermarkets.・ Those who want to get a job at a company that provides hospitality, such as department stores and supermarkets.API レベル 30対応&更新の仕様の修正